Quality Policy Statement
Lynx Networks (Lynx) provides: The design, development and support of IT infrastructure and systems; the supply, assembly and installation of IT and telecommunications cabling including post installation and maintenance; provision of cloud-based IT services.
This includes on-site installation of IT infrastructure, remote support and technical services on customers’ premises. The aim is to operate efficiently.This is achieved by operating a Quality Management System (QMS) based on the following Quality Principles.
Satisfied customers are essential for our continued success. We seek to establish and maintain long-term mutually beneficial relationships with our customers by never selling them anything we don’t believe they need and always meeting or exceeding their expectations.
The top management is committed to the implementation and continued development of an effective QMS. They will ensure compliance with the statutory, regulatory, legislative and contractual requirements. An environment will be nurtured where people can be fully involved and committed to achieving the quality objectives.
Employees are the company’s most important resource so we aim to recruit well-motivated and competent people and to ensure their continued development, benefiting the individual and Lynx.
Our processes for delivering services and products will be planned and continually developed to ensure the best outputs. Resources will be used efficiently and waste will be minimised.
Systems are in place to enable processes and methods to be monitored and, where necessary, improved. Improvements can be initiated from many sources including suggestions, complaints, feedback, satisfaction surveys and quality audits.
We will seek to develop mutually beneficial relationships with all interested parties to improve quality; leading to greater reliability, enhanced services and increased efficiency.
We adhere to the requirements of industry accreditations including FIA Accredited Installer, Cisco Premier Partner, HP Business Partner, Microsoft Authorised Education Partner and Cyber Essentials.
Our QMS is externally audited by NQA and has been certified as meeting BS ISO 9001:2008. We are currently working towards certification meeting BS ISO 9001:2015.
News, Articles & Case Studies
Like the vast majority of businesses, Lynx Networks has been reacting and adapting daily to the government’s advice. Since the Prime Minister’s announcement last night (23/03/20) we have taken measures even further.As of this moment in time,...
All divisions of Lynx Networks are open and here to help.Being an IT systems company, we are well equipped to enable our users to work remotely where possible and our on-site staff have been briefed all on the necessary precautions to ensure the...
Measures Lynx Networks is Taking to Minimise the Effects of the Covid-19 Pandemic:1) You can be assured that procedures are in place to support the health and well-being of our customers and employees. This is an absolute priority.2) All Lynx...